TikTokAs with the rest of social networks, it has different rules that users must comply with, which must be respected to avoid that the publications of an account can be deleted and even that the account itself account can be suspended. It may be the case that the profile has already been closed by the social network, and in that case you will need to know how to act.

The well-known video platform seeks a good environment, based on respect, within its platform, so it tries to establish different rules through which to protect users. These rules must be known so as not to violate them, although in the vast majority of cases users do not read the conditions of use and this may end up leading to a fault, even without being aware of it.

It may also be the case that one day, when logging into your account, you find that has been suspended, even if you are totally sure that you have not done anything wrong that could end up resulting in its suspension. This sometimes occurs temporarily thanks to the antispam system Which incorporates TikTok This is responsible for automatically disabling those profiles that publish a large number of comments or "Like" in a very short space of time or that include the logo of the social network.

In the case in which you think that the platform has suspended your account in an unfair and totally wrong way, you should know that there is a way in which you can act to try to recover your account, and this is what we are going to teach you in this article.

How to request an account recovery

Si your TikTok account has been suspended, but you know or believe that you have not done anything wrong for this situation to have occurred, you should know that the platform itself has an option through which the user can contact the service directly in order to explain your case and thus try to get it back.

To do so you must write an email to the email address: [email protected], where you will have to comment on your particular case and in which you will have to reflect the following data:

  • Tu Username by TikTok
  • Give one Explanation about your particular case, indicating when your account was suspended, the reasons why you think it is an error and any other type of information that may be relevant about your account on the social network and that you think is appropriate indicate in order to justify to the social network that your account should no longer be suspended.
  • In addition, it is preferable that in your text you indicate that you have never infringed the rules, if it is true, and so, even if they check your history, they can see that you have been legal.

A human team on the part of the company is in charge of manually reviewing each of these requests, so the use of automatic systems is dispensed with, which is an advantage when it comes to checking the requests and thus manually unblocking the requests. accounts in the event your application is approved. However, as it is a manual process, it is not instantaneous, so it may be that you need a few days of waiting for your account to be active again and you can continue with your usual activity on the social network.

What you can and cannot post on TikTok

Although we have already explained the process you can follow to request that your account is no longer suspendedIt is important that you know the prohibited content on TikTok, some prohibitions that are distributed in different categories depending on the type of violation. We review them below:

Dangerous organizations and people

Within this type of accounts are all those that advocate terrorism, either through terrorism or with related symbols, in addition to crime of different types: groups that incite hatred, organized gangs, organ trafficking, trafficking in weapons, cybercrime, human trafficking, homicides, violent extremist organizations, money laundering, etc.

In the event that TIkTok considers that a publication is a great public threat, the account will be immediately suspended, making the facts known to the authorities so that they act accordingly.

Illegal activities

On the other hand, it is forbidden to use the platform for the commercialization, sale and promotion of those goods that are not allowed, depending on the regulation of each country, since not all of them have the same prohibitions.

Within this category enter into the promotion of any type of illegal activity, such as assaults, robberies, sale and use of weapons, consumption or sale of drugs, scams, fraud and even pyramid schemes, among others.

Violent content

The incitement to violence, both against people and animals, is totally prohibited on the platform, so an account can be suspended if you upload this type of content. You cannot show bleeding wounds, corpses, funerals, mutilations, killings, amputations, etc.

In addition to the corresponding account blocking, this type of content will cause the authorities to be notified in the event that TikTok considers it to be a great risk.

Suicide, self-harm, and other dangerous acts

You cannot show pictures of self-harm, suicide, or encourage people to do so. Nor can content be published with the development of dangerous acts such as consuming dangerous substances or using dangerous tools.

Hate speech

Attacks on other people or groups for reasons of sexual orientation, gender, race, ethnicity or religion are also not allowed, either through insults or any other comments that are discriminatory. In the event that a user relapses into this type of content, their account will be deleted.

Other prohibitions

Likewise, it is not possible to publish content in which there is intimidation and harassment, adult nudity and sexual activities, child insecurity, etc.

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