This time we are going to explain how to fix the most common WhatsApp Web problems, the instant messaging service in its desktop version and that allows anyone who wishes to enjoy WhatsApp through any web browser, instead of with the mobile app.
WhatsApp Web is a very useful function to be able to talk from a PC in a similar way to the mobile application, but with greater comfort to be able to answer from a computer and with a keyboard, which is very useful especially for those who work from a PC. However, it has the problem that it has several common mistakes, which you can solve in many cases by yourself.
Next we are going to explain to you the way in which you can face the different common WhatsApp Web problems. We tell you how you can solve it:
Can't access this website
A common error that usually arises in this type of services is the error that Can't access this website. To do this you must open the address web.whatsapp.com in a browser like Google Chrome, Microsoft Edge or Mozilla Firefox, depending on your preferences.
If instead of loading the service you receive a message saying that you cannot access it, it may be due to two main reasons: you have misspelled the URL or that don't have internet connection.
To verify this, you must type google.com in the browser or any other web page to verify that you have an internet connection and that this is not the problem. IF no website works for you, you must restart the oruter or contact the technical service of your company. Your internet connection may have been temporarily down.
If other web pages load you but not WhatsApp Web, it is possible that you have misspelled the web address. Check it out and try again to access.
Unsupported browser
A requirement of the web version of WhatsApp is that you use a web browser that is supported. Currently it is a service that is compatible with Google Chrome, Mozilla Firefox, Opera, Safari and Microsoft Edge. If you use one of these browsers and you keep getting the error message, as it could be the case that you have a Old version.
To solve this error you can use any of the supported browsers. If you keep getting the message, you should update your browser to the latest version and if you continue to have problems, it is best to try another of the browsers on the list.
The QR code does not load
If you have correctly opened the website of Web WhatsApp but with a QR code that does not finish loading is a clear indication that the internet connection does not work well, either because it has been dropped or because the connection is too slow.
In this case, the QR code will end up loading but it will do so after a few seconds. If you find yourself with this problem, the best thing you can do is to start by waiting a few seconds to see if it has just loaded; if it still does not work you must refresh the page with F5 and if the error still exists, check that you have internet.
Notifications do not reach you
The first time you use Web WhatsApp, this will show you a notice on the screen to activate the notifications. With them activated, you will receive a notification whenever a person writes you, as in the mobile phone version.
In the event that these notifications are not reaching you, it may be because you have notifications disabled in the browser.
To end this problem you can go to the browser and click on the padlock icon so that they open the options of the web page, to later go to the section of Notifications, where you will have to make sure that everything is marked as Allow.
Offline phone
Another of the most common errors related to the web version of WhatsApp is the message of Offline phone which is displayed under a yellow background and appears next to the legend "Check that your phone has an active Internet connection."
Keep in mind that WhatsApp Web sends and receives messages using the application for mobile devices, so you need to have the mobile where you have WhatsApp turned on and that it is properly connected to the internet. Otherwise you will receive a message that will notify you that you have no connection.
If this warning appears, what you should do is check that the phone on which you have the WhatsApp application is turned on and check that the mobile is connected to the network and that there are no signal problems, since this could be a of the causes of the malfunction.
WhatsApp is open on another computer or browser
WhatsApp allows you to configure WhatsApp Web to work on different computers, although it has the restriction that can only be used on one site at a time. In this way, if you have opened WhatsApp Web on a computer, you will not be able to use it at the same time on a laptop.
When you log in to one computer, you log out of the rest. To choose to use it in the one you prefer, you must press when the screen appears warning you of this the button Use here. In this way you will start using WhatsApp on that site.
If the error continues to appear, it is advisable that close WhatsaApp Web sessions and configure it again on the computer you are using.
These are the most common errors in WhatsApp Web, which, as you have seen, have a fairly simple solution, since they are errors that are easy to intuit and be able to solve, related in the vast majority of cases to an internet connection that is not working properly or has been cut off.